3sixfive Talks Social Media

Episode 26: Should Your Brand Have a Seperate Customer Service Twitter Account?

May 14, 2021 3sixfive
3sixfive Talks Social Media
Episode 26: Should Your Brand Have a Seperate Customer Service Twitter Account?
Show Notes

Today, Amy and Lucy are asking the question if brands should consider having separate twitter account for customer service, or if complaints should be resolved within the brands main account. We also discuss surrounding considerations when deciding which decision is best for you and your business.

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